Skip to main navigation menu Skip to main content Skip to site footer
Submitted April 29, 2025
Published 2025-05-01

Artículos

Vol. 4 No. 1 (2025): Synergía

Sensory marketing in digital environments: creating virtual multisensory experiences.


DOI https://doi.org/10.48204/synergia.v4n1.7173

Cover image

References
DOI: 10.48204/synergia.v4n1.7173

Published: 2025-05-01

How to Cite

Moreno Rodríguez, V. M. (2025). Sensory marketing in digital environments: creating virtual multisensory experiences . Synergía, 4(1), 63–78. https://doi.org/10.48204/synergia.v4n1.7173

Abstract

This article aims to investigate how sensory marketing in digital environments can enrich the consumer experience and strengthen the relationship with brands. A quantitative, non-experimental and descriptive study was carried out, which included 14 marketing and advertising specialists from the Chitre district, selected through a non-probabilistic census sampling. The data were collected through a structured questionnaire with closed questions on a Likert scale and were analyzed with SPSS software, using absolute and relative frequencies to interpret the findings. A key finding shows that the highest mean (4.10) is related to the perception that digital sensory stimuli improve the value of products or services, which shows a positive consensus. On the other hand, the lowest mean (3.47) corresponds to the perception of the effectiveness of sensory elements in engagement, indicating an area for improvement. The medians of 4.00 in all questions reflect a general favorable perception towards these technologies. In conclusion, sensory marketing significantly influences the perception of value and purchase intentions. However, to improve engagement, further development in the effectiveness of these strategies is required, highlighting the need to design innovative and specific tactics for the digital environment.

Downloads

Download data is not yet available.